Automate the routine.
Review the exceptions.
Automate the routine.
Review the exceptions.
Choose automatic, semi-automatic, or manual approvals while keeping every request consistent, transparent, and fully traceable.

Not every request needs the same approval.
Not every request needs the same approval.
Some enhancements can be approved instantly, while others need a quick review. Treating every request the same slows your team and delays guests.
Slow approvals cost revenue.
Guests expect quick answers. Delays reduce conversions, while manual reviews create unnecessary work for your team.
Choose the right approval for every enhancement.
Choose the right approval for every enhancement.
Approve automatically, review with one click, or manage requests manually. Every decision is recorded and fully visible.
Every request follows the right workflow.
Every request follows the right workflow.
Choose Approval Mode
Select auto, semi-auto, or manual.
Guest Requests
Guests select paid enhancements.
Review if Needed
Approve with full context.
Complete Payment
Approved requests are processed.
Track Decisions
Every approval is recorded.

Flexible approval workflows for every property
Flexible approval workflows for every property
Three Approval Modes
Automatic, semi-automatic, or manual.
Flexible Configuration
Configure each enhancement separately.
Property Overrides
Different workflows for every property.
AI Assistance
Review requests with helpful context.
Central Approval Queue
Manage every pending request.
Complete Audit Trail
Track every approval decision.
Better decisions. Faster approvals.
Better decisions. Faster approvals.
Approval workflows powered by intelligent automation
Approval workflows powered by intelligent automation
Approval Workflows integrate seamlessly with GuestPortal's Rules Engine, Enhancement Engine, and AI Copilot to automate guest requests without sacrificing operational control.
Frequently Asked Questions
Frequently Asked Questions
Got questions? We’ve got you covered, here are some quick answers to help you get the most out of GuestPortal.
Can different properties use different approval modes?
Yes. Configure approval workflows independently for each property.
What does AI assist with?
AI prepares approval notes using guest and reservation context. Every decision still requires your approval.
Can I change an approval mode later?
Yes. Approval settings can be updated anytime.
Start with Core. Add Pro when you're ready.
Automate routine approvals and stay in control when it matters.
