GUESTPORTAL
Approval Workflows

Automate the routine.
Review the exceptions.

Choose automatic, semi-automatic, or manual approvals while keeping every request consistent, transparent, and fully traceable.

From instant automation to full manual review, GuestPortal adapts to your operational needs.
98%Average approval rate
60% FasterReviews with AI assistance
100%Approval decisions logged
GuestPortal Approval Workflows Showcase
WHY THIS MATTERS

Not every request needs the same approval.

Some enhancements can be approved instantly, while others need a quick review. Treating every request the same slows your team and delays guests.

Guest requests
Review manually
Check availability
Approve request
Process payment
Every request handled manually
Slow response times
Inconsistent decisions
No approval history
No centralized workflow
Missed revenue opportunities

Slow approvals cost revenue.

Guests expect quick answers. Delays reduce conversions, while manual reviews create unnecessary work for your team.

THE SOLUTION

Choose the right approval for every enhancement.

Approve automatically, review with one click, or manage requests manually. Every decision is recorded and fully visible.

Guest Selects Enhancement
Rules Evaluated
Approval Mode Selected
Automatic or Manual Review
Decision Recorded
Payment Confirmed
Fulfillment
Guest Enjoys Experience
HOW IT WORKS

Every request follows the right workflow.

1

Choose Approval Mode

Select auto, semi-auto, or manual.

2

Guest Requests

Guests select paid enhancements.

3

Review if Needed

Approve with full context.

4

Complete Payment

Approved requests are processed.

5

Track Decisions

Every approval is recorded.

Every request follows the right workflow - Approval Workflows
KEY CAPABILITIES

Flexible approval workflows for every property

Three Approval Modes

Automatic, semi-automatic, or manual.

Flexible Configuration

Configure each enhancement separately.

Property Overrides

Different workflows for every property.

AI Assistance

Review requests with helpful context.

Central Approval Queue

Manage every pending request.

Complete Audit Trail

Track every approval decision.

REAL IMPACT FOR YOUR BUSINESS

Better decisions. Faster approvals.

98%Approval rate
100%Decision tracked
3Approval modes
1 QueueCentral workflow
RELATED FEATURES

Approval workflows powered by intelligent automation

Approval Workflows integrate seamlessly with GuestPortal's Rules Engine, Enhancement Engine, and AI Copilot to automate guest requests without sacrificing operational control.

Enhancement Engine

Learn more →
FAQ'S

Frequently Asked Questions

Got questions? We’ve got you covered, here are some quick answers to help you get the most out of GuestPortal.

Can different properties use different approval modes?

Yes. Configure approval workflows independently for each property.

What does AI assist with?

AI prepares approval notes using guest and reservation context. Every decision still requires your approval.

Can I change an approval mode later?

Yes. Approval settings can be updated anytime.

GUESTPORTAL
AI suggests, you decide • GDPR-compliant • EU-hosted

Start with Core. Add Pro when you're ready.

Automate routine approvals and stay in control when it matters.

No setup fee
EU-hosted
GDPR compliant by design
GuestPortal Admin Dashboard